I had a wonderful experience purchasing a truck remotely thanks to Jeremy Doughty's excellent customer service and professionalism. He was extremely knowledgeable and made the buying experience quick and easy.

The were very nice gentleman, and as a single woman I appreciate that, and honesty!

The staff was very courteous and helpful, and did a great job fixing my SUV.

Excellent

Overall a great buying experience. Dana stayed late for us because we were traveling through which was nice. The two managers helping her close the deal worked with me on a few small hiccups that I was not aware of on the truck but we came to an acceptable agreement for both parties and ultimately left happy with the transaction. Thanks team at Tri-State for working with us and helping us find the next F450 to be the back bone of our small business.

John and Chris were the best in helping in buying a new car easy! When John wasn’t there Chris was right there to step in and help! We appreciate it!

They where able to get me in for a recall that i had to wait months at my dealer for. Also they where able to check s brake issue and when going it was nothing but rust on rotors they didn't charge be anything unlike most dealers. Fair honest and quick

Friendly, fast service. Thank you!!

It is nice when a business welcomes you in and from the start treats you like a valued customer. I was kept informed and involved with my truck repairs which included an engine replacement etc. I had heard good things about them and decided to let them do the work and I am glad I did. Very professionally ran business. Thanks to all involved. 🌞✌️😎

Second to none service! They accommodated me immediately and performed the recall on my Edge. Excellent communication throughout. I highly recommend Tri State for all of your vehicle needs!

Very happy with the service I was given from Zack. Very knowledgeable about the truck. Explained everything. Ask if I had questions for him. Always ask for Zack or Mike It was a great pleasure.

I had the pleasure of working with Todd Hayes during my recent car purchase, and I must say it was an exceptional experience from start to finish. Here’s why: Personalized Service: Todd took the time to understand my needs, preferences, and budget. He didn’t just try to sell me any car; he genuinely wanted to find the perfect match for me. No Pressure Sales Approach: Unlike some pushy salespeople, Todd was respectful and patient. He didn’t pressure me into making a decision. Instead, he provided information, answered my questions, and allowed me to explore my options at my own pace. Attention to Detail: Todd paid attention to the little details. He walked me through the features of different models, highlighting what would suit my lifestyle best. He even remembered my favorite color and made sure to show me cars that matched it. Going Above and Beyond: When I expressed interest in a specific vehicle, Todd went above and beyond to ensure I got the best deal. He negotiated with the finance team, explored incentives, and made sure I felt confident about my purchase. He also ensured we knew about warranties available and their benefits. Efficient Process: The paperwork process was seamless. Todd guided me through each step, making sure I understood everything. I appreciated how efficient and organized the entire process was. Post-Purchase Support: Even after the sale, Todd continued to provide excellent service. He followed up to check if I had any questions or needed assistance. It’s rare to find a salesperson who genuinely cares about their customers beyond the sale like Todd Hayes. You not only a customer he treats you like Family! Todd Hayes at Tri-State Ford exemplifies what a car buying experience should be: customer-focused, transparent, and hassle-free. If you’re in the Maryville area, I highly recommend reaching out to Todd for your next car purchase! 🌟

A very positive experience trading cars at Tri-State. Nice people, fair deal, and good follow-up.

got me in fast and were professional.

John Turner searched and found us exactly what we wanted. He stayed within our budget, miles, and with every detail we wanted. Super easy from start to finish! Kept us informed throughout the whole process!

Jeremy found me exactly what I was looking for and with in my budget perfectly. Can’t ask for anything better.

Todd Hill & John Turner are excellent to work with! I really appreciate Todd Hill looking for the used vehicle that I was specifically after.

Both Dodge and Ford have great service and will do anything can to help. Will continue buy and have vehicles serviced at both in Maryville. Thanks guys keep up the great work.

The oil change was fast and they let us know that our brakes were in need of changing

I told them what I wanted and they found it. No run around or trying to up sale. They delivered what I asked for. Up front and honest.

We worked with Todd Hayes who was extremely helpful and straight forward and helped us get what we needed! Great experience!

Great guys to work with! Will definitely buy from them again!

Came in for some warranty updates along with an oil change and getting my tires rotated. The young man in the service department is always so friendly and helpful.

They did an excellent job fixing our car. It works better now than it did when we bought it. We highly recommend them! Best service ever!

We were referred to you by another mechanic and Mike in the shop did a great job taking care of us. He kept us informed on the problem and how they would fix it along with the cost. Done on time and not over the quote. Very satisfied.