Customer Testimonials
Made the process easy and fast. Everyone was super nice and made the purchase easy.
They did excellent job on time was everything fine good job did for me 👍goood
Arrived on time and Tri State was right on the repair. Everyone was so helpful and courteous! It was a joy doing business with you!
This dealership has been very helpful to find out what the problem was and how to fix it They explained what the problem was and how they were going to fix it
They were easy to work with and provided friendly customer service the entire purchase process.
I had an appointment. No waiting soon as I walked in Matt waited on me. 2022 f150 was in the shop for ten thousand mile service. I was back on the way home in under one hour.
I’ve had a bad go at finding someone to work on my car that I could trust. I can’t recommend you guys enough. The process was easy, they were understanding and flexible. Great communication.
Recall
Todd Hayes was ours salesman and we give him 5 stars! Excellent experience and we love our new (used) vehicle! We found everyone at the dealership to be very friendly and we found the facility to be neat and clean throughout. Everyone welcomed our dog into the dealership and even offered to get her some water:) The paperwork process went smoothly. Overall great experience!
Best trip to service department ever. They scheduled a appointment to check problem, This was done very soon, They inspected and found failing pcu unit. Ordered parts and replaced the next week. Repair was completed picked up next day.
Good service on time clean waiting area very helpful with all of my repair needs
They did excellent job on time! Thank You very much ! I don’t know wy need 15words??😂😂
I purchased a car today from Tri State Ford Lincoln in Maryville, MO. Todd Hayes, in sales, was great to work with. He was right on the ball from the beginning as we corresponded over the phone to work on making a deal. I drove 3.5 hours from my home to close the deal and pick up the car I purchased. Todd greeted us cheerfully and showed us the car. It was beautiful and super clean! We got to work on the paperwork and Todd passed us on to Austin for all the financing paperwork. Austin was great and he made ...
Tri State Ford has been great to deal with. Dakota Johnson has been really helpful in finalizing and selecting my deal on my used 2015 GMC Sierra. Great people to deal with.
Tri State changed my oil and then took care of our door lock. Our passenger door was staying locked and the service department checked the door out. Thank you Tri State.
Very happy with the overall service from Todd Hayes on to everyone we met during our purchase.
Very fast, efficient and very friendly and helpful and knowledgeable. Would recommend to everyone who needs service done.
Thank you for the incredible teamwork. The vehicles are great and the loans are great. Absolutely worth the two hour drive to meet and do business with you all. Excellent, excellent teamwork. Thank you
It's was the best and fastest experience I ever had with any dealership ever!
Saw the truck we wanted on line, contacted John and came and drove the truck and made the deal. Easy peasy!
Technician gave good advice, got me an appointment real soon. Work performed quickly and cost less than expected
Great got a new truck from there
Fast efficient and honest about what will be needed soon. Courteous and quick and helpful.
Very nice to deal with. Vehicle was delivered. Vehicle was as described. Over all good experience.
Matt Williamson is the best. Very helpful in our needs. Highly recommend tri state quick lane
Matt & Michael, best in the business. Customer service: 10/5
Kept me informed an updated about what was going on
My daughter was home from college last weekend, and was headed back on Monday first thing. We recently purchased a used Ford Edge, and I wanted the radiator fluid flushed. I was trying to set something up for Saturday, but they don't have the techs to handle this on the weekend. Instead of just saying no, the service manager Steven was able to squeeze her in and get the work done. We were very appreciative, and it is why all 4 of my vehicles are serviced by Tri State exclusively. Thank you!
This Ford dealership is prompt in their service and always ready to help out even if you need some air in your tires.I recommend them proudly.
They made car buying a relaxing experience. Were not pushy. One of the better dealerships to buy a vehicle thru.
They were very informative and helpful and picking up my vehicle and answering all my questions, they took their time with me
Got it done quickly. Did routine service and the recall.
Steven is the best. Always gets me in when our vehicles need to be serviced, and job is done right every time.
We have Tri-State do regular maintenance on our three vehicles and we are very happy with the service provided.
Tri State Ford did a great job fixing my seat belt system. Very honest and professional staff
Good. Matt Williamson made this an easy repair.
Great experience. Nice people. Explained all the features of the car which was a huge help.
Great service!
Sales staff is very professional and works hard to take care of you. Jeremy was an amazing salesman.
We like going here to have cars serviced. Nice waiting room atmosphere, with polite service desk people and service workers. They do a through job of making sure car is running at its best.
The work was done professionally and I was happy with the outcome and the bill
Everything went very smoothly. Only issue that I had and explained to Austin was the car was delivered in dirty condition. Seemed like it was driven on a gravel or dirt road or parking lot. Otherwise all was perfect!
We are all about friendly service and personal respect. We feel these two factors where represented fully!
Awesome service !!
Honest people doing it right. Friendly staff start to finish. Don’t buy anywhere else but Tri State.
I wanna say thank you to Aaron for helping find a vehicle that fits our family and one that we can afford to have..didn't expect to come home that day with a new suv we will definitely come back !
They was all very helpful and found exactly what I needed and all went good
From the time my truck finally arrived, 419 days after I ordered it, they answered all my questions when I had any; even on their day off.
Matt Williamson always has his staff take care of me without question every time. Always satisfied
Great experience. Fair pricing. Went above and beyond on customer service. I would recommend to friends and family.
I can always depend upon the service department. Michael gets it done everytime! Definitely recommend.
Aaron was helpful, flexible and respectful. The whole team was amazing! Thank you for an enjoyable and quick car buying experience.
Great great people friendly helpful people. I enjoy being around and knowledgeable. Able to make my wife happy with her purchase
Very laid back and easy to deal with. Most relaxed buying process I've dealt with in years.
Tri State is amazing! Everyone I worked with there was awesome to work with and explained everything very well to my wife and I. Would always highly recommend them to anyone in need of a vehicle!
Came in looking for a family rig, and they did just that! Answered all questions I had and made it possible to have a safer reliable vehicle for our child!
Great job all!
I was having a check engine light coming on. They took it in found a problem and gave me information to decide what to do. Not pushy as as always. Will be back to remedy the problem as soon as I decide what I want to do. Thank you for what you do.
Prompt and efficient
My daughter made her first car purchase at at Tri State and Rick, Dakota and Austin did a great job helping her to complete the sale. No pressure, patient and explained anything she had questions about! After owning the car for 3 days, the car had a slight issue and needed to be checked out. The service dept was great to work with and Rick went above and beyond to make sure her first car purchase was perfect for her! Thank you so much to the team at Tri State! We appreciate your honesty and willingness to make her first car ...
We have purchased numerous vehicles from Tri State Ford and all have been good vehicles with great service
A good hometown dealership I feel like I can trust. They want to help you find something right instead of just trying to sell you something.
Purchased a great vehicle, they made the process super easy and affordable!
Always treated well at Tri State, Got a great deal on a new Explorer, even better than expected. John took care of everything in a efficient and timely manner.
We were very pleased with the availability of cars, the knowledge of the men who we dealt with and the speedy manner in which we were helped. We found what we were looking for and the sale was concluded that evening. Everyone was helpful and efficient.
We have purchased 2 vehicles from tristate and both times the service was absolutely amazing. We used Alex for both of our purchases and he was beyond amazing. Highly recommend to anyone looking for a new/used vehicle!
Super friendly staff and manager that was quick to respond.
Awesome experience working with Austin for a lease buyout and extended warranty on my truck!
Austin & Jeremy were great! I live in Nevada, they were able to orchestrate my purchase, from ordering to shipping across country seamlessly.
Great dealership good people to work with made everything easy trying to get what I wanted
Did very good job listening to what I wanted and getting me what i wanted
Did good job took good care of the problem and resolved it’s soon as they could
Very efficient! Covering every maintenance detail that your vehicle needs in a fast and timely manner..
Everyone was wonderful. I stopped to look at a truck I'd seen when riding by the dealership. Jeremy drove up in a truck and said that I may like this one. He was right! That's the one I bought. Perfect for me.
Really helped me out by replacing the battery in a very timely manner before my oncologist appointment. Thank you.
Always happy to stop by and visit with Denny and Steven! ( 3 more words haha)
They are true to their motto “they want to earn your business”. I was amazing on how quickly they move me through on doing the paperwork and explain all the features on buying extended warranty and the car shield. I’m going to send all my friends and family to them to buy their vehicles because I what them to experience the great service that I experience.
They took care of me quickly and within the estimated amount. They even found me a rebate and automatically signed me up for it.
They are the best with better prices and service
Tri State Ford has always been outstanding for us,servicing our vehicles and whatever we need done. We thank them all.
A+ service everyone is professional and they take care of all my service needs in a timely fashion
The service to my truck was very timely and efficient. Matt was very helpful in using our Ford Pass credits.
They treated me really good there and I really think Cody for what he did for Me and I think Jeremy for everything.
Everyone was great to work with and it went great! Very nice dealership to work with
Top notch service center
A visit for a recall. Complete results am guessing in just under 20 minutes. How do I know the recall was complete? I’m going off of honest information. Thanks for your service.
Tri State Ford quickly and efficiently serviced my Ford vehicle. I will definitely return when I trade in my Ford.
Did warranty work. Friendly and timely
The staff is professional and eager to listen. They are knowledgeable and make sure the job is done well.
They were quick to come to My home and jump start my car. Then they got me into the shop to replace the battery and service the car.-
Customer service is excellent. Been waiting on part from Lincoln since August. They gave us a vehicle to drive for our annual Christmas out of state because we didn't want to drive that far with no rear lights