Customer Testimonials
I had a wonderful experience purchasing a truck remotely thanks to Jeremy Doughty's excellent customer service and professionalism. He was extremely knowledgeable and made the buying experience quick and easy.
The were very nice gentleman, and as a single woman I appreciate that, and honesty!
The staff was very courteous and helpful, and did a great job fixing my SUV.
Excellent
Overall a great buying experience. Dana stayed late for us because we were traveling through which was nice. The two managers helping her close the deal worked with me on a few small hiccups that I was not aware of on the truck but we came to an acceptable agreement for both parties and ultimately left happy with the transaction. Thanks team at Tri-State for working with us and helping us find the next F450 to be the back bone of our small business.
John and Chris were the best in helping in buying a new car easy! When John wasn’t there Chris was right there to step in and help! We appreciate it!
They where able to get me in for a recall that i had to wait months at my dealer for. Also they where able to check s brake issue and when going it was nothing but rust on rotors they didn't charge be anything unlike most dealers. Fair honest and quick
Friendly, fast service. Thank you!!
It is nice when a business welcomes you in and from the start treats you like a valued customer. I was kept informed and involved with my truck repairs which included an engine replacement etc. I had heard good things about them and decided to let them do the work and I am glad I did. Very professionally ran business. Thanks to all involved. 🌞✌️😎
Second to none service! They accommodated me immediately and performed the recall on my Edge. Excellent communication throughout. I highly recommend Tri State for all of your vehicle needs!
Very happy with the service I was given from Zack. Very knowledgeable about the truck. Explained everything. Ask if I had questions for him. Always ask for Zack or Mike It was a great pleasure.
I had the pleasure of working with Todd Hayes during my recent car purchase, and I must say it was an exceptional experience from start to finish. Here’s why: Personalized Service: Todd took the time to understand my needs, preferences, and budget. He didn’t just try to sell me any car; he genuinely wanted to find the perfect match for me. No Pressure Sales Approach: Unlike some pushy salespeople, Todd was respectful and patient. He didn’t pressure me into making a decision. Instead, he provided information, answered my questions, and allowed me to explore my options at ...
A very positive experience trading cars at Tri-State. Nice people, fair deal, and good follow-up.
got me in fast and were professional.
John Turner searched and found us exactly what we wanted. He stayed within our budget, miles, and with every detail we wanted. Super easy from start to finish! Kept us informed throughout the whole process!
The Tri-State team was amazing to work with! They had a great selection of vehicles and were knowledgeable about all the questions we had! They even followed up after the sale. We would recommend them to anyone buying a vehicle and will definitely use them again in the future!
Jeremy found me exactly what I was looking for and with in my budget perfectly. Can’t ask for anything better.
Todd Hill & John Turner are excellent to work with! I really appreciate Todd Hill looking for the used vehicle that I was specifically after.
Both Dodge and Ford have great service and will do anything can to help. Will continue buy and have vehicles serviced at both in Maryville. Thanks guys keep up the great work.
The oil change was fast and they let us know that our brakes were in need of changing
I told them what I wanted and they found it. No run around or trying to up sale. They delivered what I asked for. Up front and honest.
We worked with Todd Hayes who was extremely helpful and straight forward and helped us get what we needed! Great experience!
Great guys to work with! Will definitely buy from them again!
Came in for some warranty updates along with an oil change and getting my tires rotated. The young man in the service department is always so friendly and helpful.
The actual work performed was good. When I called to make an appointment, after I got someone to answer, I was transferred to service where I had to leave a message. Two days later I called again because I got no response from my message. I then made an appointment.
Very polite and Mike was great about keeping us informed on their progress. We have used your business before and have always had good relations with your team.
They did an excellent job fixing our car. It works better now than it did when we bought it. We highly recommend them! Best service ever!
We were referred to you by another mechanic and Mike in the shop did a great job taking care of us. He kept us informed on the problem and how they would fix it along with the cost. Done on time and not over the quote. Very satisfied.
Every thing was done in a good manner , time in wait was not very long , informative of things found was addressed ! I give a 4 rating because no one thing or
Overall good service and helpful staff. I prefer going to this site over any other
Friendly, knowledgeable personnel who were helpful and trustworthy. Great service.
Great customer service. I felt very well taken care of! I received excellent customer service with the whole process. I felt very well taken care of the entire time!
I am always pleased with the ease of making appointments. Always satisfied with Quick Lane.
Ask for Todd Hayes - great guy, always great service. He went above & beyond to find us a car in our price range and got exactly what we asked for and more.
Matt Williamson is the best. Always helpful and super friendly.
Good experience. I had no problems. I'm very happy with the sales man and the dealership.
Matt did a great job making sure all necessary things were taken care of in my vehicle. He explained it all in detail. 👍🏻
Very friendly staff! Fast, Excellent service!!
Very helpful and professional.
It was the easiest car deal I’ve made. Go get your next vehicle at tri-state ford. Can’t beat em.
Great service and fast!
Service was friendly and helpful. Got my car fixed with no complications. Was easy and efficient.
Tri-State was great to work with. Mike (in service dept) was amazing!! Very helpful!!
I am a travel nurse working 1.5 hours away. The heat stopped working in my car on a day that was -20. It was a miserable drive. This business took my car in immediately. Made minor adjustments and did not charge me. I have never been treated so graciously. The heat runs great lol but the service was best. Thank you.
We love are new vehicle and we loved having them help us out It was a awesome experience
Easy, straightforward, friendly and helpful Thank you, appreciate the great service, I would recommend you to someone looking for a new car or truck
Had issues with turbo and some leaks. Extended warranty covered, all issues fixed in a timely matter
Mike was great in getting my vehicle in quickly to get it repaired. The repair team worked quickly to get me back on the road. It was an all around great
Easy to work with. The service department listened to what we was having troubles with. They ordered parts and got it right away to fix my expedition.
Tri-State has always done an outstanding job. The staff has always been friendly and helpful with whatever needed.
Great experience, friendly and knowledgeable service Everything went quickly and efficiently, we were treated very well
Always a pleasure working with Huey! They always are helpful, efficient, and do good work at a fair price
We are Ford through and through. My father-in-law retired from Ford. We have owned Ford since we were 16 and have 5 now
Very accommodating, professional, and focused on customer care. They are a great team They are great!
I had no problems... Everyone was very helpful. Thanks! Tri State in Maryville, MO has a super nice dealership and service department... my truck got fixed and I have no issues.
Very kind and helpful staff. Willing to help out in an emergency. So thankful for Tri-State Ford!
They're my favorite. Todd Hill is an outstanding man and I will tell everyone I know to only get their cars from Tri State Ford.
Always so pleasant and experience. Did not find the reason that my check engine light is in AGAIN. Need to make another appt as both headlights are out!
Matt and Mike both very accommodating quick to give good service and efficient work Clean shop area also good looking place
They are always welcoming and provides top notch service Welcoming and provides top notch service in a timely manner. Thorough inspection
Always a positive experience with staff I trust I can always depend on them, no matter the service
Made my appt. online and was meet on time for that appt. Made my appt. online and was meet on time for that appt. Fast and quick auto service
Best dealership I've ever worked with. John Turner is what makes it a great experience. The most knowledgeable salesman I've ever worked with.
Great service No We always get right in and out Always do a good job
Best car buying experience ever. Jeremy was great, so easy to work with. I appreciated it very much
Matt is the best employee Very helpful respect and makes sure everything is taken care of smoothly. Hands down deserves a raise in my opinion
Tri-State Ford has been my 'go-to' service center when I have needed any repairs to my 2018 F-150. They are very knowledgeable about the services needed and their customer care is second to none.
Oil change and they found rear brakes bad. Had them replaced Staff was friendly and very knowledgeable.
Always responsive. Matt is the best and very helpful. Appreciate the speedy service. I'll be back
I absolutely love the people that work there and they are always very nice to talk to. The care and attention I recieve is always top notch. They also pick my vehicle up for me and bring it back in a timely matter.
The experience I had with the dealership was very smooth. Matthew was very kind and I was able to have a conversation with him during my visit. He is very personable.
I had a dead battery with car facing forward in garage. Went to tri State, they don't have a mobile service but Matt sent a mechanic to my house with a jumper and started the car so I could drive it to Tri State and have them check the battery. It was bad and they put a new one in. On my way!
Smooth Great It's was smooth friendly they kept me informed on my vehicle through out process will definitely go back again
Got me and did what was asked for in a timely manner The price was very good for what they provided.
Great service as always! This is a great service station providing excellent customer service and help to its patrons. I highly recommend them.
Customer service was great and service was quick Not sure what else you are wanting me to say. Very pleased with my service
Great dealership with great people that will help you with whatever they can Great service
They have a nice selection of new and used cars and truck this is my second one from them will do business there again
Friendly courteous staff all the time
As always, the group is very friendly and helpful.