Customer Testimonials

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DealerRater Mar 24, 2023

Made the process easy and fast. Everyone was super nice and made the purchase easy.

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DealerRater Mar 23, 2023

They did excellent job on time was everything fine good job did for me 👍goood

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DealerRater Mar 22, 2023

Arrived on time and Tri State was right on the repair. Everyone was so helpful and courteous! It was a joy doing business with you!

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DealerRater Mar 19, 2023

This dealership has been very helpful to find out what the problem was and how to fix it They explained what the problem was and how they were going to fix it

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DealerRater Mar 19, 2023

They were easy to work with and provided friendly customer service the entire purchase process.

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DealerRater Mar 19, 2023

I had an appointment. No waiting soon as I walked in Matt waited on me. 2022 f150 was in the shop for ten thousand mile service. I was back on the way home in under one hour.

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Google Mar 19, 2023

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DealerRater Mar 14, 2023

I’ve had a bad go at finding someone to work on my car that I could trust. I can’t recommend you guys enough. The process was easy, they were understanding and flexible. Great communication.

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Google Mar 13, 2023

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Google Mar 13, 2023

Recall

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DealerRater Mar 12, 2023

Todd Hayes was ours salesman and we give him 5 stars! Excellent experience and we love our new (used) vehicle! We found everyone at the dealership to be very friendly and we found the facility to be neat and clean throughout. Everyone welcomed our dog into the dealership and even offered to get her some water:) The paperwork process went smoothly. Overall great experience!

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Google Mar 12, 2023

Best trip to service department ever. They scheduled a appointment to check problem, This was done very soon, They inspected and found failing pcu unit. Ordered parts and replaced the next week. Repair was completed picked up next day.

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DealerRater Mar 10, 2023

Good service on time clean waiting area very helpful with all of my repair needs

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DealerRater Mar 10, 2023

They did excellent job on time! Thank You very much ! I don’t know wy need 15words??😂😂

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Google Mar 10, 2023

I purchased a car today from Tri State Ford Lincoln in Maryville, MO. Todd Hayes, in sales, was great to work with. He was right on the ball from the beginning as we corresponded over the phone to work on making a deal. I drove 3.5 hours from my home to close the deal and pick up the car I purchased. Todd greeted us cheerfully and showed us the car. It was beautiful and super clean! We got to work on the paperwork and Todd passed us on to Austin for all the financing paperwork. Austin was great and he made ...

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DealerRater Mar 8, 2023

Tri State Ford has been great to deal with. Dakota Johnson has been really helpful in finalizing and selecting my deal on my used 2015 GMC Sierra. Great people to deal with.

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DealerRater Mar 8, 2023

Tri State changed my oil and then took care of our door lock. Our passenger door was staying locked and the service department checked the door out. Thank you Tri State.

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DealerRater Mar 8, 2023

Very happy with the overall service from Todd Hayes on to everyone we met during our purchase.

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DealerRater Mar 4, 2023

Very fast, efficient and very friendly and helpful and knowledgeable. Would recommend to everyone who needs service done.

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DealerRater Mar 3, 2023

Thank you for the incredible teamwork. The vehicles are great and the loans are great. Absolutely worth the two hour drive to meet and do business with you all. Excellent, excellent teamwork. Thank you

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DealerRater Mar 2, 2023

It's was the best and fastest experience I ever had with any dealership ever!

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DealerRater Mar 2, 2023

Saw the truck we wanted on line, contacted John and came and drove the truck and made the deal. Easy peasy!

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DealerRater Feb 24, 2023

Technician gave good advice, got me an appointment real soon. Work performed quickly and cost less than expected

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Google Feb 21, 2023

Great got a new truck from there

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DealerRater Feb 21, 2023

Fast efficient and honest about what will be needed soon. Courteous and quick and helpful.

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Google Feb 21, 2023

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DealerRater Feb 20, 2023

Very nice to deal with. Vehicle was delivered. Vehicle was as described. Over all good experience.

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DealerRater Feb 18, 2023

Matt Williamson is the best. Very helpful in our needs. Highly recommend tri state quick lane

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Google Feb 15, 2023

Matt & Michael, best in the business. Customer service: 10/5

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Google Feb 15, 2023

Kept me informed an updated about what was going on

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Google Feb 15, 2023

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DealerRater Feb 14, 2023

My daughter was home from college last weekend, and was headed back on Monday first thing. We recently purchased a used Ford Edge, and I wanted the radiator fluid flushed. I was trying to set something up for Saturday, but they don't have the techs to handle this on the weekend. Instead of just saying no, the service manager Steven was able to squeeze her in and get the work done. We were very appreciative, and it is why all 4 of my vehicles are serviced by Tri State exclusively. Thank you!

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DealerRater Feb 11, 2023

This Ford dealership is prompt in their service and always ready to help out even if you need some air in your tires.I recommend them proudly.

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DealerRater Feb 8, 2023

They made car buying a relaxing experience. Were not pushy. One of the better dealerships to buy a vehicle thru.

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DealerRater Feb 8, 2023

They were very informative and helpful and picking up my vehicle and answering all my questions, they took their time with me

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Google Feb 8, 2023

Got it done quickly. Did routine service and the recall.

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DealerRater Feb 6, 2023

Steven is the best. Always gets me in when our vehicles need to be serviced, and job is done right every time.

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Google Feb 6, 2023

We have Tri-State do regular maintenance on our three vehicles and we are very happy with the service provided.

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Google Feb 5, 2023

Tri State Ford did a great job fixing my seat belt system. Very honest and professional staff

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Google Feb 5, 2023

Good. Matt Williamson made this an easy repair.

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DealerRater Feb 5, 2023

Great experience. Nice people. Explained all the features of the car which was a huge help.

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Google Feb 5, 2023

Great service!

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DealerRater Feb 4, 2023

Sales staff is very professional and works hard to take care of you. Jeremy was an amazing salesman.

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DealerRater Feb 3, 2023

We like going here to have cars serviced. Nice waiting room atmosphere, with polite service desk people and service workers. They do a through job of making sure car is running at its best.

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DealerRater Feb 2, 2023

The work was done professionally and I was happy with the outcome and the bill

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DealerRater Feb 2, 2023

Everything went very smoothly. Only issue that I had and explained to Austin was the car was delivered in dirty condition. Seemed like it was driven on a gravel or dirt road or parking lot. Otherwise all was perfect!

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DealerRater Feb 2, 2023

We are all about friendly service and personal respect. We feel these two factors where represented fully!

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Google Jan 29, 2023

Awesome service !!

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DealerRater Jan 25, 2023

Honest people doing it right. Friendly staff start to finish. Don’t buy anywhere else but Tri State.

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Google Jan 25, 2023

I wanna say thank you to Aaron for helping find a vehicle that fits our family and one that we can afford to have..didn't expect to come home that day with a new suv we will definitely come back !

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DealerRater Jan 22, 2023

They was all very helpful and found exactly what I needed and all went good

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DealerRater Jan 21, 2023

From the time my truck finally arrived, 419 days after I ordered it, they answered all my questions when I had any; even on their day off.

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DealerRater Jan 21, 2023

Matt Williamson always has his staff take care of me without question every time. Always satisfied

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DealerRater Jan 21, 2023

Great experience. Fair pricing. Went above and beyond on customer service. I would recommend to friends and family.

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Google Jan 20, 2023

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DealerRater Jan 19, 2023

I can always depend upon the service department. Michael gets it done everytime! Definitely recommend.

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DealerRater Jan 18, 2023

Aaron was helpful, flexible and respectful. The whole team was amazing! Thank you for an enjoyable and quick car buying experience.

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DealerRater Jan 18, 2023

Great great people friendly helpful people. I enjoy being around and knowledgeable. Able to make my wife happy with her purchase

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DealerRater Jan 18, 2023

Very laid back and easy to deal with. Most relaxed buying process I've dealt with in years.

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DealerRater Jan 17, 2023

Tri State is amazing! Everyone I worked with there was awesome to work with and explained everything very well to my wife and I. Would always highly recommend them to anyone in need of a vehicle!

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DealerRater Jan 17, 2023

Came in looking for a family rig, and they did just that! Answered all questions I had and made it possible to have a safer reliable vehicle for our child!

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Google Jan 15, 2023

Great job all!

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DealerRater Jan 14, 2023

I was having a check engine light coming on. They took it in found a problem and gave me information to decide what to do. Not pushy as as always. Will be back to remedy the problem as soon as I decide what I want to do. Thank you for what you do.

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Google Jan 14, 2023

Prompt and efficient

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Google Jan 13, 2023

My daughter made her first car purchase at at Tri State and Rick, Dakota and Austin did a great job helping her to complete the sale. No pressure, patient and explained anything she had questions about! After owning the car for 3 days, the car had a slight issue and needed to be checked out. The service dept was great to work with and Rick went above and beyond to make sure her first car purchase was perfect for her! Thank you so much to the team at Tri State! We appreciate your honesty and willingness to make her first car ...

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DealerRater Jan 12, 2023

We have purchased numerous vehicles from Tri State Ford and all have been good vehicles with great service

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DealerRater Jan 11, 2023

A good hometown dealership I feel like I can trust. They want to help you find something right instead of just trying to sell you something.

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Google Jan 10, 2023

Purchased a great vehicle, they made the process super easy and affordable!

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DealerRater Jan 8, 2023

Always treated well at Tri State, Got a great deal on a new Explorer, even better than expected. John took care of everything in a efficient and timely manner.

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DealerRater Jan 7, 2023

We were very pleased with the availability of cars, the knowledge of the men who we dealt with and the speedy manner in which we were helped. We found what we were looking for and the sale was concluded that evening. Everyone was helpful and efficient.

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Google Jan 5, 2023

We have purchased 2 vehicles from tristate and both times the service was absolutely amazing. We used Alex for both of our purchases and he was beyond amazing. Highly recommend to anyone looking for a new/used vehicle!

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Google Jan 5, 2023

Super friendly staff and manager that was quick to respond.

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DealerRater Jan 2, 2023

Awesome experience working with Austin for a lease buyout and extended warranty on my truck!

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DealerRater Jan 1, 2023

Austin & Jeremy were great! I live in Nevada, they were able to orchestrate my purchase, from ordering to shipping across country seamlessly.

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Google Jan 1, 2023

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DealerRater Dec 31, 2022

Great dealership good people to work with made everything easy trying to get what I wanted

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DealerRater Dec 31, 2022

Did very good job listening to what I wanted and getting me what i wanted

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DealerRater Dec 31, 2022

Did good job took good care of the problem and resolved it’s soon as they could

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DealerRater Dec 31, 2022

Very efficient! Covering every maintenance detail that your vehicle needs in a fast and timely manner..

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DealerRater Dec 31, 2022

Everyone was wonderful. I stopped to look at a truck I'd seen when riding by the dealership. Jeremy drove up in a truck and said that I may like this one. He was right! That's the one I bought. Perfect for me.

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Google Dec 30, 2022

Really helped me out by replacing the battery in a very timely manner before my oncologist appointment. Thank you.

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DealerRater Dec 29, 2022

Always happy to stop by and visit with Denny and Steven! ( 3 more words haha)

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DealerRater Dec 28, 2022

They are true to their motto “they want to earn your business”. I was amazing on how quickly they move me through on doing the paperwork and explain all the features on buying extended warranty and the car shield. I’m going to send all my friends and family to them to buy their vehicles because I what them to experience the great service that I experience.

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DealerRater Dec 28, 2022

They took care of me quickly and within the estimated amount. They even found me a rebate and automatically signed me up for it.

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Google Dec 26, 2022

They are the best with better prices and service

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DealerRater Dec 24, 2022

Tri State Ford has always been outstanding for us,servicing our vehicles and whatever we need done. We thank them all.

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DealerRater Dec 21, 2022

A+ service everyone is professional and they take care of all my service needs in a timely fashion

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Google Dec 21, 2022

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DealerRater Dec 17, 2022

The service to my truck was very timely and efficient. Matt was very helpful in using our Ford Pass credits.

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Google Dec 17, 2022

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DealerRater Dec 16, 2022

They treated me really good there and I really think Cody for what he did for Me and I think Jeremy for everything.

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DealerRater Dec 16, 2022

Everyone was great to work with and it went great! Very nice dealership to work with

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Google Dec 15, 2022

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Google Dec 14, 2022

Top notch service center

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DealerRater Dec 12, 2022

A visit for a recall. Complete results am guessing in just under 20 minutes. How do I know the recall was complete? I’m going off of honest information. Thanks for your service.

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DealerRater Dec 10, 2022

Tri State Ford quickly and efficiently serviced my Ford vehicle. I will definitely return when I trade in my Ford.

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Google Dec 10, 2022

Did warranty work. Friendly and timely

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DealerRater Dec 9, 2022

The staff is professional and eager to listen. They are knowledgeable and make sure the job is done well.

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DealerRater Dec 8, 2022

They were quick to come to My home and jump start my car. Then they got me into the shop to replace the battery and service the car.-

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DealerRater Dec 8, 2022

Customer service is excellent. Been waiting on part from Lincoln since August. They gave us a vehicle to drive for our annual Christmas out of state because we didn't want to drive that far with no rear lights

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