Customer Testimonials
Todd Hill and his team are awesome! They helped us make the purchase so easy!
Great price, friendly staff and quick. I always take my truck here for service. Yes.
Very friendly and knowledgeable about the truck. Austin made the transaction very easy to do over the phone
Originally spoke with Mike Polsky. He was great to deal with. He made sure to have the van ready for me to check out when I arrived from Glenwood Iowa to see it. We were able to work a trade deal on my Buick Encore that we were both happy with. He fixed a couple issues that I found with the van and had it ready for us in a timely manner. When we arrived to pick it up Dakota Johnson stepped in to do all the paperwork. It was a smooth process and we flew through it quickly. TriState ...
Fast and dependable service I appreciate the friendliness, clean waiting area and thorough answers to my questions
Mike at service got is us in quickly and helped us get our truck fixed correctly
Excellent I love how quickly they were able to get me in for service! The staff was friendly and got my car oil changed and me on my way!
Very knowledgeable and experienced in finding warranty for the car we purchased. John knows people
Good service and in a prompt way. Good customer support with communication was very helpful.
Had to have a battery and they took the car right in. Fast and convenient
Got me in and out quickly and very professional about it Very good to experience the professionalism and quality that you provided
Every time I go I get excellent care for my cars I get an appointment quickly and the problem is resolved
Great service start to finish! Knowledgeable. Great value on my trade. Even delivered my car to me.
Dealership is easy to work with and friendly. They always do their best to get our vehicles in quickly.
Always helpful when I take my vehicle in for service. The people there are great
They was able to get me in even being short staffed and got my car fixed. Got me in and oit fairly quickly.
Very helpful and polite. Searches for you on the best deal! Great to work with!
Best Ford dealership around, top notch great people to work with.. will be going back
This is, by far our favorite dealership to purchase our vehicles from. The staff is professional, knowledgeable, and engaged.
I recommend this dealership strongly. The dealers are really helpful and knowledgeable. Tristate is a great place.
very good considerate and knowledgeable and they are caring people you fill in the gaps
Mike Macias and the other man in his department were great to work with! They were attentive and kind. I appreciate having such nice people around when I take my vehicle in to get work done.
Kind, courteous, great people Bought a used truck from these guys , they serviced the vehicle before I picked it up. I flew in from New Jersey to buy the truck and drove it home. It was an adventurous trip. 🙂 great experience.
I keep coming back to them, I'm pleased. My next truck will be form them.
We have all our maintenance for our vehicles performed at tri-state and we are always pleased with the results
It is the only place we go for service and purchasing vehicles. We recently had one of our vehicles in for service and they exceeded our expectations in finishing before the expected time. That was great and all of the things done perfectly. They kept us informed through out the process and very professional. It is only place to go.
Prompt service, worked me in so I got my license on time. I appreciated them all - polite, prompt and cheerful - thanks so much!
Everyone you come in contact with, are always friendly and courteous. They seem very knowledgeable.
Best service department we’ve ever used, clear, concise communication. Top notch service all the way!
They really care about their customers needs. They bend over backwards to help you out. I would definitely recommend Tri State Ford in Maryville Mo.
Was very helpful and through, explained everything to me and helped solve the problems I was having with my tires
Usual efficient visit. Matt is always courteous and efficient. I feel fortunate to be a customer.
Very easy to do business with the salesman. Todd Hayes was great to work with. I would recommend these folks to anybody.
Professional, friendly, efficient Very courteous, couldn’t have been more helpful! I highly recommend this dealership!
Took my car in for a oil change with the quick lube. They was quick and friendly.
The Staff is friendly, organized, helpful and accommodating. The waiting area is bright and clean.
I was able to look, test drive, and start the buying process all within a couple of hours. It was a pretty easy buying experience. I've talked with Jeremy before so, I was familiar with him and he's super nice! I also worked with Austin on the financials and warranty and have no complaints, he was super upfront and helpful!
Recall appointment was at 10:00, car went in at 10:00. Repair time was quoted to be 45 minutes, car was ready at 10:45, just as promised. We were from St Joseph and had taken the vehicle to the St Joseph Ford dealership for the same service, they had our car for five hours before they announced they didn't have the parts to repair our vehicle even I had called the day before to confirm parts were available. Never again!! Tri State will be our preferred service dealer from here on even though it is a 45 minute drive.
Sales were very helpful to work with us as we were looking for a car. They went above and beyond to help us make the selection.
Todd Hays , our salesman, was personal, professional and provided great info. Will talk to him for future purchases
We travel 45 miles to go to Tri State. They have always treated us fairly and with value for our $$$. When changing the oil, they complete a 99 point checklist, finding any repairs, etc. We appreciate that!! It also can give you an idea of upcoming repairs. Thank you for the great service!! And older folks should ask, they do give a senior discount!
John is a great guy! My motor went out in my car and he came up with a vehicle for me to drive. He has kept up with seeing how everything is going!
Service was good and timing was good as far as waiting on the car to be done with oil change and tire rotation
It was an excellent experience. Tristate is the only place to have your car serviced. I will only take my vehicles to Tristate for service work. Matt did a great job as usual.
They started on my car right away for oil change and it was done in two and a half hours. Quicker than expected
We just bought a new car & Todd Hayes was very patient with us even though it was getting close to & went past closing time. Everyone there seems to be very good at their job & very friendly. Also we rented a car with Brandy's help. Lots of paperwork and very efficient. We will continue to use Tristate Ford!
Best service department around. I trust them unequivocally. Employees are knowledgeable and courteous. Very friendly.
The dealership had fast and friendly service. Everything was explained to me. They informed me about what might need to be done to my car in the future.
Very helpful when ordering a new truck and fast and easy doing the financing paperwork
Small town feel. Friendly, and very accommodating. Todd kept looking for the right car for us until he found one.
I will never deal with anyone but Matt as he is knowledgeable and very trustworthy. Never ever use anything but ford products
Matt is alway helpful and communicative! He is an asset to Tri State Ford. I am comfortable with the work at the Quick Lane! Tri State Ford is the place to go for service of your vehicles.
Jeremy was extremely polite and got through everything very fast. We really appreciated him. Great salesman!
I had a low tire, Matt worked me right in to get it fixed. Friendly service.
They got me right in when I got there. Work done quickly. Let me know I needed new tires and was having sale end of month.
They were good to get us in and get the work completed in a timely manner.
Everyone made it very easy to purchase my new Edge it was a please y experience
We’re glad Tri-State is in our area. Have used them for years. Love the new facility
Friendly, courteous, helpful, and thorough. I would definitely recommend them to anyone who wants excellent quality service.
Great service, honest and reliable repairs! Convenient scheduling, and clean facility. We take both of our Ford vehicles to Tri State!
Very satisfied! Todd Hayes and everyone I worked with were very helpful and backed up what they said! Would recommend very highly!!
Made a appointment and was back in my car after Quick Lane service Oil change in 25"
Quick Lane service always good with friendly people to help you and always know your name.
I scheduled appt early to get it done quickly and It took a little over an houy
It’s okay but the service department leaves a lot to be desired. Three out of four times something will be messed up. One time for me was really bad
Very helpful Very courteous Very prompt Everyone I have worked with Orr spoke to have been very professional.
The service department is very friendly and easy to talk to about the issues with my expedition.
Great! Honest and worked my sons car in! Definitely a dealer you can trust!! It’s nice having a place you can send your college student too that won’t take advantage of them!
For eight months, I struggled with transmission issues in a car I purchased at Tri State but due to my warranty stipulations, I had to take to Anderson for repairs. For eight months, I knew it was the transmission, but I was blown off- I’m just a pretty girl, what do I know about cars, right? - codes were reset and nothing fixed, sometimes they didn’t even drive it when I had towed to them. Anderson’s service also made a veiled threat that if I continued to bring my car in and they couldn’t find anything ...
John Turner was professional very helpful during the transaction. Everyone at the dealership was very polite and helpful
Mike and his crew took care of my AC problem in a timely manner, I was appreciative
Matt helped me get new tires for my truck. The process was quick and easy and he communicated with me throughout.
We had a great experience buying our new vehicle at Tri-State from start to finish. No one pushed us or made us feel pressured to purchase. Truly a pleasure to work with!
Tri State Ford is very transparent and accommodating. I would highly recommend this dealership to buy a vehicle.
They were great and so helpful! I couldn’t ask for a better deal or anyone better to work with!
Good service. Very nice to deal with. And welcome me by name when I walked in!
Very professional and good prompt service. The service person was busy but nice at the end about keeping me informed.
They had the best price around and were have excellent service have had my vehicle there multiple times now
I have been very happy with all of my service needs. I been kept informed of progress while the vehicle was in the shop. I would strongly recommend that you get your vehicle serviced and repaired at Tristate.
John Turner is the best guy around. No surprise he stayed late to help me and takes perfect care of the deal. Thank you!!
Tri State has a beautiful facility with a very friendly staff that makes it easy to purchase there. John Turner is easily the best salesperson I have ever worked with anywhere.
I had an emergency, and the crew addressed it timely and properly. Thanks a lot!
Very prompt service and reasonably priced for fixing a tire. The staff was very friendly and helpful.
Has always been helpful and courteous! Very personable and trust that a good job will be done!!
I have always been pleased with you guys and your work. Tri State is one 1⃣ the best dealers
Went in with what I wanted and was looking for on my mind. We were not given any pressure to look or buy something we weren’t after. We found what we were looking for and the sale process was handled quickly to help get us on the road.
Experience was great. Todd and Jeremy are amazing... definitely will return in the future. Thank you...
Rick Moss offered the best customer service! Definitely went above and beyond. He did everything he could to find the car we wanted with the specifics I preferred.
It was a great experience and they made it very easy to purchase a new vehicle.
Very helpful. Got things done for me right away. Even took care of some recall stuff I didn’t know about.
Great job Tri Sate! Appreciate the service and a job well done. Will be back again in the future.
Always friendly! Great service! Called day off and got right in! Thank you so much!!
Fast and easy to do business. We would recommend anyone to go visit tri state for their next vehicle purchase.
Very nice, knowledgeable, and they walked me through all the repairs, before work was done.
Fast service, people are courteous and knowledgable.service areas are clean and the waiting room is nice
Extremely helpful. Polite understanding . Researched kind warm explained the car to me .listened to my needs& wants !
Service team was quick and efficient.
Our salesman, Todd Hayes, was extremely patient and made our car buying experience easy. Will definitely do business with again.